Last Updated: March 30, 2026
Retail link llc ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website retail-links.com or use our services.
1. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Request a quote or contact us through our website
- Subscribe to our email newsletter
- Opt in to receive SMS/text message communications
- Engage our manufacturing services
- Communicate with us via email or other channels
This information may include:
- Name and contact information (email address, mailing address)
- Company name and business information
- Project specifications and manufacturing requirements
- Phone number (if you provide it voluntarily)
- Any other information you choose to provide
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and browsing actions, including:
- IP address and browser type
- Operating system and device information
- Pages visited and time spent on our site
- Referring website or source
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer service
- Process and fulfill your manufacturing orders and service requests
- Send you marketing communications (only if you have opted in)
- Improve our website, products, and services
- Maintain the security and integrity of our systems
- Comply with legal obligations and enforce our policies
SMS & Text Message Communications
If you opt in to receive SMS/text messages from Retail link llc, we will send you marketing and promotional messages about our manufacturing services, products, and special offers using an automated telephone dialing system (ATDS).
Message Frequency: Message frequency varies. You may receive up to 4 messages per month.
Standard Rates: Message and data rates may apply depending on your mobile carrier plan.
Opt-Out Instructions: You can opt out of SMS messages at any time by replying STOP to any message you receive from us. After you send STOP, we will send you a confirmation message and you will no longer receive SMS messages from us.
Help Instructions: For assistance or questions about our SMS program, reply HELP to any message or contact us at marc@retail-links.com.
No Condition of Purchase: Consent to receive SMS messages is NOT a condition of purchasing any goods or services from Retail link llc.
Mobile Information Privacy: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
3. Information Sharing and Disclosure
We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:
- Service Providers: We may share information with trusted third-party service providers who assist us in operating our business (e.g., payment processors, shipping partners, email service providers). These providers are contractually obligated to protect your information.
- Legal Requirements: We may disclose information if required by law, court order, or government regulation, or to protect our rights, property, or safety.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
Important: We do not share mobile information, including SMS opt-in data and consent, with third parties or affiliates for marketing or promotional purposes.
4. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Privacy Rights
You have the right to:
- Access and review the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information (subject to legal requirements)
- Opt out of marketing communications at any time
- Withdraw consent for SMS messages by replying STOP
To exercise these rights, please contact us at marc@retail-links.com.
6. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser preferences. Note that disabling cookies may affect website functionality.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
8. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will take steps to delete it promptly.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a new "Last Updated" date. We encourage you to review this policy periodically.
10. Contact Us
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:
Retail link llc
1185 mcdonald ave
Brooklyn, NY 11230
Email: marc@retail-links.com