Last Updated: March 30, 2026
Welcome to Retail link llc. These Terms and Conditions ("Terms") govern your use of our website (retail-links.com) and services. By accessing our website or engaging our manufacturing services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.
1. Acceptance of Terms
By using our website or services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. We reserve the right to modify these Terms at any time, and your continued use of our services constitutes acceptance of any changes.
2. Services
Retail link llc provides manufacturing services, including but not limited to:
- Custom manufacturing and fabrication
- Production services and management
- Supply chain management and logistics
- Related manufacturing consultation and support
All services are subject to availability, specifications, and pricing agreed upon in separate service agreements or quotes.
3. Use of Website
Permitted Use
You may use our website for lawful purposes only. You agree not to:
- Violate any applicable laws or regulations
- Infringe on intellectual property rights
- Transmit harmful code, viruses, or malicious software
- Attempt to gain unauthorized access to our systems
- Use automated systems to scrape or collect data from our website
- Impersonate any person or entity
Intellectual Property
All content on our website, including text, graphics, logos, and images, is the property of Retail link llc and is protected by copyright and trademark laws. You may not reproduce, distribute, or create derivative works without our express written permission.
4. Service Agreements and Orders
Quotes and Proposals
All quotes and proposals provided by Retail link llc are valid for 30 days unless otherwise specified. Pricing is subject to change based on material costs, specifications, and project scope.
Orders and Contracts
Manufacturing orders are subject to written agreement specifying project details, timelines, pricing, and payment terms. We reserve the right to refuse or cancel orders at our discretion.
Payment Terms
Payment terms will be specified in service agreements. Standard terms include deposits for custom work and net payment terms for established clients. Late payments may incur interest charges and suspension of services.
5. Quality and Warranties
Retail link llc is committed to delivering quality manufacturing services. We warrant that our work will conform to agreed specifications and industry standards. However:
- We do not guarantee fitness for a particular purpose unless expressly stated in writing
- Warranty claims must be made within 30 days of delivery
- Warranties do not cover damage caused by misuse, improper storage, or normal wear and tear
- Our liability is limited to the repair, replacement, or refund of the affected products or services
6. Limitation of Liability
To the fullest extent permitted by law, Retail link llc shall not be liable for:
- Indirect, incidental, special, or consequential damages
- Loss of profits, revenue, or business opportunities
- Damages exceeding the amount paid for the specific service or product in question
- Delays or failures due to circumstances beyond our reasonable control (force majeure)
7. Indemnification
You agree to indemnify and hold harmless Retail link llc, its officers, employees, and agents from any claims, damages, losses, or expenses (including attorney fees) arising from your use of our services, violation of these Terms, or infringement of any third-party rights.
SMS & Text Message Terms
If you opt in to receive SMS/text messages from Retail link llc, the following terms apply:
Program Description: By opting in, you consent to receive recurring marketing and promotional SMS/MMS messages from Retail link llc about our manufacturing products, services, special offers, and updates. Messages are sent using an automated telephone dialing system (ATDS).
Message Frequency: Message frequency varies. You may receive up to 4 messages per month depending on activity and promotions.
Message and Data Rates: Standard message and data rates may apply depending on your mobile carrier and plan. Please consult your carrier for details.
Opt-Out Instructions: You may opt out of receiving SMS messages at any time by replying STOP to any message. After you send STOP, you will receive a confirmation message that you have been unsubscribed, and you will no longer receive messages from us unless you re-opt in.
Help Instructions: For help or assistance with our SMS program, reply HELP to any message or contact us at marc@retail-links.com.
No Condition of Purchase: Consent to receive SMS messages is NOT a condition of purchase of any goods or services from Retail link llc. You may decline to opt in or opt out at any time without affecting your ability to purchase our products or services.
Supported Carriers: Our SMS program is compatible with major U.S. carriers including AT&T, Verizon, T-Mobile, Sprint, and others. Message delivery is subject to carrier network availability.
Changes to SMS Program: We reserve the right to modify or discontinue our SMS program at any time without notice. We may update these SMS terms, and continued participation constitutes acceptance of changes.
Privacy: Your mobile information is handled in accordance with our Privacy Policy. We do not share your mobile opt-in data with third parties for marketing purposes.
8. Confidentiality
Both parties agree to maintain the confidentiality of any proprietary or confidential information shared during the course of our business relationship. This obligation survives the termination of any service agreement.
9. Force Majeure
Retail link llc shall not be liable for delays or failures in performance resulting from circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, supply chain disruptions, or government actions.
10. Termination
We reserve the right to terminate or suspend your access to our website or services at any time, without prior notice, for conduct that we believe violates these Terms or is harmful to our business or other users.
11. Dispute Resolution
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law principles.
Arbitration
Any disputes arising out of or relating to these Terms or our services shall be resolved through binding arbitration in Brooklyn, New York, in accordance with the rules of the American Arbitration Association. Each party shall bear its own costs.
Class Action Waiver
You agree to resolve disputes on an individual basis only and waive any right to participate in class actions or class-wide arbitration.
12. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
13. Entire Agreement
These Terms, together with our Privacy Policy and any service agreements, constitute the entire agreement between you and Retail link llc regarding the use of our website and services, superseding any prior agreements.
14. Contact Information
If you have any questions about these Terms, please contact us:
Retail link llc
1185 mcdonald ave
Brooklyn, NY 11230
Email: marc@retail-links.com